PAYMENT AND CANCELLATION POLICIES:
We accept online payments with Visa, Master Card and AMEX credit card, through our secure and certified connection.
The charge will be in US Dollars, and could be converted to your local currency at your country’s government exchange rate, according to the laws of your country.
In your credit card statement, this charge will appears either as HOTEL KIOSK DOM REP, MANATI PARK DOM REP or PAYPAL *MANATIPARK, depending if you paid by VISA/MC, AMEX or PayPal respectively.
Due to the nature of this product, and considering you have confirmed that you appears on the album, no return nor reimbursement are accepted on this purchase
TERMS & CONDITIONS:
- After the purchase is completed, within the next 3 working days you will receive an email containing a link to download your video. This email will be sent to the email address you provided.
- If you do not receive the email containing the download link within the next 3 working days, you must check your Junk Mail folder, and if it is not there, you must contact us by sending an email to firstname.lastname@example.org, indicating your Order Number.
- Upon receiving the download link, the video will remain available for 30 days. It is your responsibility to download the video within 30 days. After this period of time, the video will be deleted from our servers, so it will be no longer available.
- The video consist of a digital .mp4 file, in high definition (HD) on 720p resolution, similar to the one watched on this Website.
- You agreed you are purchasing a group video, not an individual video, so all people who participated with you in the same excursion will also appears on the video.
- The video size is about 200 Megabytes, with an approximately duration of 3 to 4 minutes.
- Make sure you have an Internet connection to download the video. The download time will depends on the bandwidth and quality of your Internet connection.
- Customer support time is from 9:00am to 6:00pm USA Eastern Time. Response time is 48 working hours within 30 days after purchase.